Information we collect
Information you provide voluntarily through the consultation and quotation form: full name, company name, phone number, email address, the selected service area and your message.
Technical information: the page the request was sent from, language preference, IP address and basic browser details. This data is kept in server logs for a limited time for site security and spam protection.
How we use it
The information is used to respond to your request, arrange a consultation, prepare a quotation and stay in touch with you in the course of a business relationship.
Without your separate consent, your details are not used for marketing mailings and are not sold to third parties.
Processing in our CRM
Requests sent through the form are transferred to and stored in Lineup's internal customer relationship management (CRM) system. Only authorised staff involved in handling requests have access to this data.
Analytics
The website may use web analytics tools (for example, Google Analytics) to collect aggregate statistics about visits. This information is used in aggregated form to improve the website. You can limit analytics through your browser settings or suitable browser extensions.
Retention
Request data is kept for as long as necessary to process the request and for a potential business relationship. You can ask for your data to be deleted, except where retention is required by law.
Data security
We take reasonable technical and organisational measures to protect data from unauthorised access, alteration and loss: encrypted transmission (HTTPS), restricted access rights and regular system updates. No transmission over the internet, however, can be considered completely risk-free.
Your rights
You have the right to know what information we hold about you and to request its correction or deletion. To do so, contact us using the details on the contact page.
Changes
This policy may be updated from time to time. The current version is always published on this page together with the date of the last update.
Privacy questions
If you have a question about how your data is processed, get in touch with us. info@lineup.az