IT Support & Outsourcing
A standing engineering team for your day-to-day IT operations.
For many companies, IT support starts and ends with a “my computer isn’t working” call. Lineup works differently. From a helpdesk that handles daily user requests to centralised management of devices, accounts and updates, we take responsibility for your IT operations end to end.
The goal is simple: your staff focus on their work instead of technology, and management knows exactly where IT stands.
What it covers
Helpdesk & user support
- Helpdesk
- Remote support
- On-site support
- Software support
Device & account management
- Endpoint management
- User administration
- Patch management
- IT asset management
Service model
- Managed IT Support
- SLA-based support
- Regular maintenance
- One-time technical work & projects
Engagement models
Ongoing monthly agreement
Continuous support, monitoring and maintenance at an agreed service level. Replaces or complements an internal IT team.
Projects and one-off work
For a defined task: office relocation, server installation, network refresh and more. No ongoing contract required.
Free consultation
Need help in this area?
Let's review your current situation and agree on the right approach together. The consultation is free.
What happens next?
- 1One of our engineers contacts you
- 2We discuss your needs and current infrastructure
- 3We suggest an approach and the next steps